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Questions, bug reports or ideas for new converters.
We read every message. For the fastest help, tell us which converter you used, what you expected, and what happened instead.
We usually reply within two business days.
Before you write
- File won’t convert? Make sure it is DRM-free and under 50 MB. Books bought from Amazon, Apple or Kobo are often protected and cannot be converted.
- Formatting looks wrong? Tell us the converter and the page sizes or options you chose. Please do not attach copyrighted books.
- Want a new converter? Tell us which formats you need. We use these requests to decide what to build next.
You may also find your answer in our guides.